Front Desk Agent — 3:00 PM–11:00 PM

Job overview

The Front Desk Agent role is onsite in Dallas, TX; compensation is not specified. Raines is a hotel development, management, and investment company that operates leading hotel brands and boutique hotels. The agent supports a smooth guest stay by greeting guests, handling inquiries and reservations, managing check-in and check-out, and coordinating with hotel departments. The role also helps resolve guest concerns and maintain accurate billing and front desk records.

What you'll do

• Greet guests and handle inquiries
• accept reservations
• check guests in and out
• respond to guest concerns by phone and in person
• allocate rooms based on preferences and requests
• handle group arrivals and preregistration
• verify billing and payments
• complete cash transactions
• coordinate with other departments
• follow guest safety and security procedures.

What we're looking for

Skills & competencies

front desk agent

dallas tx

the element hotel gaston

3:00 pm–11:00 pm

guest services

hotel reservations

check-in and check-out

guest relations

billing

cash handling

hospitality

medical and dental benefits

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits, 401(k), and paid time off.

Why this role

The source title specifies a 3:00 PM–11:00 PM schedule.

About the employer

The Element Hotel Gaston is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.