Customer Experience & Office Coordinator

Job overview

The Customer Experience & Office Coordinator role is onsite in San Antonio, TX, and pays $18–$23 per hour. Five Star Bath Solutions is a locally owned bathroom remodeling company focused on helping homeowners create beautiful, comfortable, and safer bathrooms. The coordinator supports customers and office operations through service, outreach, appointment scheduling, and organized records. Product knowledge and coordination with sales and operations help customers get timely information and keep the new location running smoothly.

What you'll do

• Assist customers by phone, in person, and through follow-up communications
• make outbound calls and follow up on inquiries
• welcome office visitors
• schedule appointments and manage calendars
• learn bathroom remodeling products and answer basic questions
• maintain organized records
• support sales and operations
• identify tasks and resolve everyday office issues.

What we're looking for

Skills & competencies

customer experience & office coordinator

customer service

office reception

appointment scheduling

outbound calls

office support

san antonio tx

five star bath solutions

full-time

$18-$23/hr

training provided

experience not required

bathroom remodeling

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, dental, health, and vision insurance, paid time off, and training and development.

Why this role

Pay is $18–$23 per hour. Previous customer-service, retail, hospitality, or office experience is helpful but not required; high school diploma or equivalent preferred; training provided.

About the employer

Five Star Bath Solutions of Hill Country is hiring for this role. Industry: Residential Remodelers. Sector: 23.