Member Advocate I (Teller)

Job overview

The Member Advocate I (Teller) role is onsite at the N Penn location in Oklahoma City, OK. Compensation is not specified. The position supports WEOKIE Federal Credit Union members through branch transactions and financial-service guidance. The advocate processes cash and inquiry transactions accurately while following policies and controls. By listening to members, answering questions, and making appropriate referrals, the role helps members understand available products and services and manage their financial needs.

What you'll do

• Provide member service and process checks, deposits, payments, withdrawals, and information inquiries
• listen to member questions and concerns and offer guidance or qualified referrals
• follow security, identification, fraud-prevention, and operating controls
• prepare and verify official checks and money orders
• balance the assigned cash drawer
• perform end-of-day activities, filing, phone answering, and supply maintenance
• may provide coverage at other Member Relationship Centers as needed.

What we're looking for

Skills & competencies

member advocate i

teller

oklahoma city ok

weokie federal credit union

member service

cash transactions

deposits

withdrawals

money orders

fraud prevention

credit union

high school diploma required

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required; Certified Credit Union Financial Counselor designation is encouraged.

About the employer

WEOKIE Federal Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.