Housing Supervisor

Job overview

The Housing Supervisor role is onsite in Chicago, IL, with a stated base salary of $52,000–$60,000+ per year, based on experience. The role supports a national housing consulting firm that manages Housing Choice Voucher program operations for public housing authorities. The supervisor leads daily office operations and serves as the primary onsite contact for participants, landlords, visitors, and housing authority partners. The role keeps service workflows, case queues, deadlines, and compliance moving while coaching the team and resolving escalated issues.

What you'll do

• Represent the program onsite to participants, landlords, and visitors
• handle first-line escalations using de-escalation and judgment
• oversee office workflow, deadlines, case queues, and compliant files
• coach onsite and potentially remote team members
• manage timecards, scheduling, and recurring reports
• coordinate with housing authority staff and building partners.

What we're looking for

Skills & competencies

housing supervisor

affordable housing

housing choice voucher

section 8

public benefits

office operations

chicago il

advastar

$52k–$60k+ per year

monday–friday

onsite

customer service leadership

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) with Roth option
• Employee Assistance Program
• employer-paid life and AD&D insurance
• supplemental critical illness and family-travel protection coverage
• PTO, paid personal days, paid holidays, and pet insurance.

Why this role

The posting specifies a Monday–Friday onsite schedule from 8:30 AM to 5:00 PM, with no hybrid or remote component; experience with Housing Choice Voucher or similar public-benefits programs and supervisory or team-lead experience are required.

About the employer

Advastar, Inc is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.