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Team Lead, Engagement Center

Brightway Insurance · Jacksonville, FL

Employment type

Full-time

Work setting

On-site

Location

Jacksonville, FL

Schedule

Day shift

Posted

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Job overview

The Team Lead, Engagement Center role is an onsite position based in Jacksonville, FL. Compensation is not specified, and the role supports the insurance services team at Brightway Insurance. This role exists to provide leadership to customer service staff, ensuring high-quality insurance support and dispute resolution. The lead manages workflows, mentors team members, and drives performance to meet customer satisfaction goals.

What we're looking for

Skills & competencies
full-time
day shift
jacksonville fl
business
team lead
insurance
brightway insurance
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Comprehensive back-office support, learning and development

About the employer

Brightway Insurance is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Administrative Management and General Management Consulting Services
Occupation code
11-3011.00
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