VIP Services Representative

Job overview

The VIP Services Representative role is onsite in Biloxi, MS; compensation is not specified. The position provides service and amenities to premium players at IP Casino Resort Spa. The role supports property and department marketing initiatives by assisting preferred guests, coordinating VIP amenities and events, and handling related hotel and administrative tasks.

What you'll do

• Greet preferred guests and provide information
• operate the hotel reservation system for check-in, check-out, and payments
• access casino tracking systems as authorized
• assist with marketing events, tournaments, and VIP gifts
• prepare and maintain the VIP lounge
• manage amenity and office supply inventory
• handle money and basic account auditing
• assist with telemarketing as directed.

What we're looking for

Skills & competencies

vip services representative

biloxi ms

ip casino resort spa

premium guest service

vip lounge

hotel reservations

casino marketing

special events

tournament support

guest check-in

telemarketing

Work arrangement

• Weekend coverage required

About the employer

IP Casino Resort Spa - Biloxi is hiring for this role. Industry: Casino Hotels. Sector: 72.