Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Racine, WI, with estimated annual earnings of $60,000–$100,000 under the dealership’s performance-based pay plan; the posting says this range is an estimate, not a guarantee. The advisor supports Porcaro Ford’s Main Shop team at a locally owned dealership serving Racine and Southeast Wisconsin. The advisor connects customers with technicians by documenting vehicle concerns, explaining recommendations and estimates, coordinating repair progress, and keeping customers informed. The role helps ensure accurate repair orders, customer trust, and efficient vehicle delivery.

What you'll do

• Greet customers
• document concerns and repair-order notes
• prepare estimates and explain recommendations
• obtain and record customer authorization
• coordinate with technicians, parts, warranty, and management
• update customers
• review inspection results
• follow up on open estimates and completed repairs
• verify work and charges before delivery
• maintain accurate dealership-system records
• manage repair-order delays and escalate stalled work.

What we're looking for

Skills & competencies

automotive service advisor

racine wi

porcaro ford

main shop

customer service

repair orders

vehicle maintenance

service estimates

dealership systems

full-time

$60k–$100k estimated

monday–friday

no weekends

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid onboarding and training
• Ford product, warranty, maintenance, and technology training as applicable. Full-time benefits may include medical, dental, vision, paid time off, retirement benefits, and employee vehicle, parts, or service discounts.

Why this role

The posting states a Monday–Friday schedule and that the Main Shop is closed on weekends. Paid onboarding and training are provided. Full-time benefits may include medical, dental, vision, paid time off, retirement benefits, and employee vehicle, parts, or service discounts, subject to current plan documents.

About the employer

Porcaro Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.