Client Service Manager

Job overview

The Client Service Manager role is onsite in Milford, MA; compensation is $60,000–$70,000 per year. Patriot Growth Insurance Services partners with employee benefits and property and casualty agencies across the United States. The manager serves as a key client contact, helping clients understand coverage, address service issues, and manage policy needs. By coordinating with clients, carriers, underwriters, and internal teams, the role supports client retention and agency growth.

What you'll do

• Respond to client inquiries and resolve concerns
• review coverage and identify changing needs
• recommend and tailor insurance programs
• process policy changes, endorsements, renewals, and new business submissions
• coordinate with carriers, underwriters, and internal teams
• maintain client records
• identify opportunities to expand coverage
• and stay current on products, industry trends, and regulatory requirements.

What we're looking for

Skills & competencies

client service

insurance

policy servicing

property and casualty

client relationships

renewals

endorsements

milford ma

patriot growth insurance services

medical plans

paid parental leave

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical plan options
• virtual medical and mental healthcare
• employer-paid short- and long-term disability
• paid parental leave
• personalized PTO and separate sick leave
• 401(k) match
• dental and vision
• Employee Assistance Program.

Why this role

The posting describes multiple medical plan options, free virtual medical and mental healthcare, employer-paid short- and long-term disability, paid parental leave, personalized PTO, separate sick leave, 401(k) match, dental and vision coverage, and an Employee Assistance Program.

About the employer

Patriot Growth Insurance Services, LLC is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.