Patient Services Representative

Job overview

The Patient Services Representative role is onsite in Bakersville, NC, with hourly compensation of $18–$20. Mountain Community Health Partnership provides healthcare services through its facilities; this position may be asked to work at any MCHP facility based on need. The representative supports patient access and front-office operations by managing check-in and check-out, appointments, paperwork, calls, and insurance verification. The role helps patients navigate administrative steps and supports accurate information handling and payment collection.

What you'll do

• Check patients in and out
• scan supporting documents
• answer telephone calls
• collect paperwork and patient information
• fax patient information to outside entities
• set up appointments
• verify insurance coverage and collect monies due.

What we're looking for

Skills & competencies

patient services representative

patient check-in

patient check-out

medical office

appointment scheduling

insurance verification

patient records

bakersville nc

mountain community health partnership

customer service

spanish-speaking patients

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), employer-paid health insurance, group and voluntary life insurance, and paid time off.

Why this role

Medical office experience is preferred. Ability to communicate effectively with Spanish-speaking patients is preferred.

About the employer

Mountain Community Health Partnership is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.