Ford Service Advisor

Job overview

The Ford Service Advisor role is onsite in Columbia, SC. The posting states starting pay of $80,000 per year for Ford Certified Service Advisors; the base range depends on market rate, skills, experience, and performance. Classic Ford Lincoln’s service department supports customers with vehicle maintenance and repair needs. The advisor identifies and communicates service needs, coordinates between customers and technicians, and supports accurate repair orders and warranty claims. The role also helps the service department meet goals for labor, parts, and accessories while confirming completed work and explaining it to customers.

What you'll do

• Inspect customer vehicles in the service drive and document service needs
• determine immediate customer needs
• act as liaison between customers and technicians
• review service history and inspection results and recommend service
• write and verify repair orders and warranty documentation
• support sales of labor, parts, and accessories
• administer warranty repairs
• inspect completed services and deliver vehicles to customers
• complete manufacturer training.

What we're looking for

Skills & competencies

ford service advisor

automotive service

customer service

vehicle inspections

repair orders

warranty claims

service department

columbia sc

classic ford lincoln

starting at $80k/year

medical insurance

paid training

vehicle discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• vacation time
• 401(k)
• paid training
• vehicle discounts
• and bonuses based on business goals.

Why this role

The posting states starting pay of $80,000 per year for Ford Certified Service Advisors, with bonuses based on business goals.

About the employer

Classic Ford Lincoln - Columbia is hiring for this role. Industry: Automotive Body, Paint, and Interior Repair and Maintenance. Sector: 81.