Shift Lead

Job overview

The Shift Lead role is onsite in Norman, OK, with pay of $13–$17 per hour including tips. The position supports Swig’s customer-facing store operations and its focus on creating a positive customer experience. The shift lead helps the store run smoothly by supporting team members, maintaining product and workspace readiness, and delivering accurate, welcoming service. The role contributes to consistent operations and customer satisfaction through hands-on shift leadership.

What you'll do

• Complete store checklists and manage deposits
• train, mentor, and communicate with team members
• stock, prepare, and rotate food, supplies, and chemicals
• prepare drinks and food according to procedures
• assist with to-go and delivery orders
• maintain cleanliness and food safety
• communicate with guests and teammates
• offer add-ons and menu items
• follow company policies.

What we're looking for

Skills & competencies

shift lead

swig

norman ok

full-time

$13–$17/hour including tips

customer service

team leadership

drink preparation

food safety

store operations

food handler permit

flexible hours

restaurant experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Discounted drinks and cookies, flexible hours, growth opportunities, and company-wide competitions for prizes and recognition.

Why this role

Requires a food handler’s permit, reliable transportation, and regular predictable attendance; applicants must be at least 16 years old. Previous restaurant experience is a plus.

About the employer

100040 - Swig Norman is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.