Service Advisor — Lexus of Marin

Job overview

The Service Advisor role is an onsite, full-time position in San Rafael, CA, with compensation of $80,000–$130,000 per year; the posting describes hourly pay plus commission. Lexus of Marin is part of Sonic Automotive, a nationwide automotive retailer focused on customer and employee experience. This role connects customers with service technicians by documenting vehicle concerns, explaining recommended repairs and estimates, and coordinating work through completion. It supports efficient service-department operations while keeping customers informed and following up on their experience.

What you'll do

• Greet customers and document vehicle service needs
• explain recommended services and repairs, provide estimates, and obtain authorization
• coordinate service workflow and communicate with technicians about repair progress
• update customers on status, timelines, and delays
• prepare repair orders and invoices, process payments, and maintain service records
• follow up to confirm satisfaction and discuss recommended maintenance.

What we're looking for

Skills & competencies

service advisor

automotive service

lexus of marin

sonic automotive

san rafael ca

full-time

onsite

customer service

repair orders

service department

monday-saturday availability

$80k-$130k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• company-paid life insurance
• 401(k) with company match
• paid time off
• paid parental leave
• ongoing training and professional development.

Why this role

Hourly compensation plus commission and possible production bonuses; medical, dental, vision, company-paid life insurance, 401(k) match, paid time off, paid parental leave, and professional development.

About the employer

Sonic Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.