Bilingual Account Manager

Job overview

The Bilingual Account Manager works onsite in Plano, TX, with compensation of $20 to $25 per hour. The role supports the Client Operations team by coordinating client programs, order processing, and operational documentation. The account manager maintains client programs and service delivery across multiple accounts, serving as a contact for inquiries and coordinating onboarding, reporting, and issue resolution. The role supports accurate, timely execution through collaboration with internal teams, global partners, and vendors.

What you'll do

• Manage client accounts and service delivery
• respond to client inquiries
• coordinate onboarding, system setup, validation testing, and documentation
• administer client programs in internal systems
• test programs before launch
• maintain procedures and documentation
• investigate and resolve client issues, disputes, and voucher requests
• deliver recurring reports
• collaborate with internal teams, global partners, and vendors.

What we're looking for

Skills & competencies

bilingual account manager

plano tx

the hire solution

spanish fluency

client operations

account management

client onboarding

program administration

operational documentation

client reporting

issue resolution

$20–$25 per hour

microsoft office

high school diploma

Work arrangement

• Weekend coverage required

Why this role

Requires fluency in written and spoken Spanish and prior account management or client-facing experience. Portuguese is a plus. A high school diploma or equivalent is required.

About the employer

The Hire Solution is hiring for this role. Industry: Other Business Service Centers (including Copy Shops). Sector: 56.