Front Desk Agent, Hotel

Job overview

The Front Desk Agent, Hotel role is onsite in Boston, MA; the posting states an hourly starting rate of $26.98. The agent supports guest services at Fairmont Copley Plaza. The role provides a welcoming arrival and departure experience while responding to guest needs and maintaining accurate room accounts. It also supports hotel operations through guest assistance, daily reporting, and compliance with hotel policies and procedures.

What you'll do

• Greet and welcome guests, check guests in and out, anticipate and respond to guest needs, assist with questions and requests, prepare daily reports, and ensure guest room accounts are accurate and comply with hotel policies and procedures.

What we're looking for

Skills & competencies

front desk agent

hotel

boston ma

fairmont

guest services

check-in

check-out

guest accounts

daily reports

$26.98/hour starting rate

all-hours availability

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee benefit card with discounted rates at Accor properties, learning programs through Accor Academies, and opportunities to participate in corporate social responsibility activities.

Why this role

The posting lists availability for AM, mid, PM, and overnight shifts and requires a high school diploma.

About the employer

FAIRMONT is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.