Customer Service Representative – State Farm Agent Team Member

Job overview

Customer Service Representative – State Farm Agent Team Member is an onsite role in Farm Hill, FL, with a stated salary range of $40,000–$50,000 per year. The independent State Farm agent serves customers with insurance products and services. The representative supports customer experience by responding to policy inquiries, updates, and claims through phone, email, and chat. The role also uses digital tools, collaborates with the team to resolve issues, and identifies ways to improve customer satisfaction.

What you'll do

• Engage with customers by phone, email, and chat
• assist with policy inquiries, updates, and claims
• use digital communication tools
• collaborate on timely issue resolution
• identify opportunities to improve customer satisfaction.

What we're looking for

Skills & competencies

state farm agent team

customer service representative

insurance

customer support

policy inquiries

policy updates

claims assistance

phone email and chat

digital communication

farm hill fl

$40k–$50k per year

health insurance

paid time off

signing bonus

insurance license training

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus
• flexible schedule
• health insurance
• advancement opportunity
• paid time off
• signing bonus
• training and development.

Why this role

Previous customer service experience is a plus but not required; willingness to obtain relevant insurance licenses, with training provided.

About the employer

Edward Dominey - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.