Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Bedford, TX. The stated salary range is $60,000–$75,000 per year. The representative supports customers of the Jt Thomas State Farm independent contractor agency, which markets State Farm insurance and financial services products. The role helps maintain customer relationships by answering inquiries, following up, and keeping interaction records accurate. Attentive service and coordination with agency colleagues support customer needs and the growth of the insurance business.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agency team members and anticipate community members’ needs.

What we're looking for

Skills & competencies

customer service representative

customer support

insurance agency

state farm

customer inquiries

relationship building

recordkeeping

bedford tx

$60k–$75k/year

jt thomas agency

communication skills

Work arrangement

• Weekend coverage required

Why this role

Previous customer service experience is preferred; strong communication, interpersonal, detail, and multitasking skills are sought.

About the employer

Jt Thomas - State Farm Agency Intern is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.