Portfolio Assistant Director of Operations — Hospitality

Job overview

The Portfolio Assistant Director of Operations role is onsite in Mountain View, CA, with frequent travel across NAMER sites as business needs require. Compensation is $120,000–$140,000 per year. The role supports Bon Appetit Management Company’s hospitality portfolio and works as an operational extension of the National Director of Operations. This leader provides oversight and hands-on support across sites, including during vacancies, launches, transitions, and periods requiring operational recovery. The role advances consistent hospitality standards, strengthens program health and client relationships, and leads initiatives that improve performance and guest experience.

What you'll do

• Represent the National Director of Operations in daily operations, strategic initiatives, and escalations
• provide operational leadership across hospitality sites
• lead multi-site initiatives and complex projects
• identify operational risks and mitigation strategies
• support audits, reviews, change management, staffing transitions, client relationships, P&L management, budgeting, forecasting, cost controls, recruiting, food safety, labor planning, catering, events, and capital planning.

What we're looking for

Skills & competencies

portfolio assistant director of operations

hospitality operations

mountain view ca

bon appetit

multi-site leadership

national account

client relationships

p&l management

food service

guest experience

change management

frequent travel

$120k–$140k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life and disability insurance
• retirement plan
• paid time off
• paid parental leave
• commuter benefits
• health and wellness programs
• employee assistance program.

Why this role

Senior operational leadership across a multi-site hospitality portfolio; frequent travel across NAMER sites; benefits include medical, dental, vision, life and disability insurance, retirement plan, paid time off, paid parental leave, and commuter benefits.

About the employer

Bon Appetit is hiring for this role. Industry: Food Service Contractors. Sector: 72.