Front Desk Receptionist

Job overview

The Front Desk Receptionist role is onsite in Battle Creek, MI. Pay is $15–$18 per hour. The receptionist supports Dental Dreams’ patient-facing office operations and its mission to provide dental services in underserved communities. The role helps patients access care by scheduling appointments, greeting and checking in patients, verifying benefits, and supporting payment and insurance processes. Accurate records and clear communication help the office meet patient and operational needs.

What you'll do

• Provide customer service
• work with the team
• schedule patient appointments
• answer phones and confirm appointments
• greet and check in patients
• verify dental benefits
• maintain patient records
• collect payments, co-payments, and deductibles
• create insurance claims and submit pre-authorizations
• pull charts for future appointments
• maintain a clean office
• assist with explaining treatment plans.

What we're looking for

Skills & competencies

front desk receptionist

battle creek mi

dental dreams

$15–$18/hr

dental office

patient scheduling

patient check-in

dental benefits verification

insurance claims

customer service

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and vision insurance
• free dental treatment at Dental Dreams locations
• paid time off
• 401(k)
• life insurance
• pet insurance.

Why this role

Spanish proficiency and experience with Dentrix or Eaglesoft are preferred; the employer is also interested in training people seeking to become dental assistants or office managers.

About the employer

Dental Dreams is hiring for this role. Industry: Offices of Dentists. Sector: 62.