Hotel Front Desk Manager

Job overview

The Hotel Front Desk Manager role is onsite in Mechanicsburg, PA. Compensation is $16–$18 per hour. The position supports daily front desk operations at Comfort Inn Mechanicsburg - Harrisburg South, with a focus on guest service and team standards. The role exists to manage front desk operations with minimal supervision, resolve guest concerns, and guide staff in delivering consistent service. It also supports the property’s stated aim to have a positive impact and value relationships, reputation, and returns for employees as well as owners.

What you'll do

• Manage daily front desk operations with minimal supervision and independent judgment
• address and resolve customer complaints and queries professionally
• promote and market the business
• inspect front desk and back-of-house areas for compliance with brand and company standards
• communicate with team members to maintain service standards and teamwork
• train, mentor, and supervise front desk staff.

What we're looking for

Skills & competencies

hotel front desk manager

front desk operations

guest service

staff training

hospitality

customer complaints

mechanicsburg pa

comfort inn

$16–$18/hr

24-hour availability

Work arrangement

• Weekend coverage required

Why this role

The posting calls for a self-starter who can exercise independent judgment and be available as required by the role.

About the employer

Comfort Inn Mechanicsburg - Harrisburg South is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.