Customer Success Manager - Frankfort KY
Compensation
$75k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Frankfort, KY
Schedule
Day shift
Posted
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Job overview
The Customer Success Manager is an onsite role based in Frankfort, KY. Compensation is $75,000–$100,000 per year, supporting the Cleo customer success team. This role manages a portfolio of 30+ accounts, driving adoption, retention, and expansion. It involves building deep customer relationships, conducting business reviews, and translating platform capabilities into business outcomes.
What you'll do
- Manage customer lifecycle, conduct QBRs, identify risk signals, develop expansion opportunities, and collaborate with cross-functional teams.
What we're looking for
- Skills & competencies
- full-timeday shiftfrankfort kycleo$75k-$100ksaascustomer successaccount managementonsiteretention
- Work arrangement
- Weekend coverage required
Benefits & perks
- Healthcare, dental, vision, 401(k) match, flexible PTO, paid parental leave.
Why this role
Role involves AI-powered tools and requires industry fluency in logistics or manufacturing.
About the employer
Cleo is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-2022.00
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Listing ID: d23c665e-a324-423d-afbd-e8a8e14c9c21