Hotel Front Desk Supervisor

Job overview

The Hotel Front Desk Supervisor role is an onsite position in Dallas, TX, and compensation is not specified. The role supports hotel guest service and front-office operations at Hotel Indigo Dallas Downtown. The supervisor assists the Front Office Manager in maintaining service standards, keeping staff informed of procedures, and resolving guest needs. The role also supports accurate check-in and check-out, payment handling, and transaction reporting to help deliver a positive guest experience.

What you'll do

• Assist the Front Office Manager with guest-service standards and staff communication
• accommodate guest requests
• handle check-ins and check-outs
• resolve guest challenges
• process cash and credit transactions
• audit, balance, and report transactions according to hotel policies.

What we're looking for

Skills & competencies

hotel front desk supervisor

hotel operations

guest services

onsite

dallas tx

hotel indigo dallas downtown

front office

check-in and check-out

cash handling

credit card processing

guest relations

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 401(k) with company match
• hotel discounts
• early access to earned wages. Health, dental, vision insurance and paid holidays are listed for full-time employees.

Why this role

Benefits listed include paid time off and a 401(k) with company match for full-time and part-time employees, hotel discounts, and early access to earned wages.

About the employer

Hotel Indigo Dallas Downtown is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.