Field Support Technician

Job overview

The Field Support Technician is based in Madison, WI, with a mix of fieldwork and office support and travel to client sites. The posting states pay of $20–$25 per hour and says a company vehicle is provided. North Country Business Products supports grocery, convenience, and hospitality businesses with retail and payment technology. The technician installs and deploys retail systems, troubleshoots hardware, software, and networking issues, and maintains critical inventory systems. This work helps client businesses restore and maintain technology needed for daily operations.

What you'll do

• Learn point-of-sale systems through company training
• troubleshoot hardware, software, and networking issues remotely and onsite
• install and deploy retail systems
• travel to client sites using a company vehicle
• lead installation projects from delivery through documentation
• maintain inventory systems
• provide hands-on technical support at client locations.

What we're looking for

Skills & competencies

field support technician

point-of-sale systems

technical support

madison wi

north country business products

$20–$25/hr

company vehicle

networking

hardware troubleshooting

software support

employee-owned

esop

Work arrangement

• Weekend coverage required

Benefits & perks

• Company vehicle provided
• ESOP eligibility after six months and career growth opportunities.

Why this role

The company is 100% employee-owned, and the posting says employees become eligible for its ESOP after six months.

About the employer

NORTH COUNTRY BUSINESS PRODUCTS INC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.