Account Director

Job overview

The Account Director role is based in West Chester, PA. Compensation is not specified. Synchrony Group provides strategic, creative, clinical, and medical communications services intended to address medical needs and improve patient outcomes. The Account Director leads client account strategy and execution, coordinating internal cross-functional teams and external partners to deliver pharmaceutical marketing, medical communications, event marketing, and medical education initiatives. The role also supports client retention, account growth, and new business development.

What you'll do

• Lead cross-functional teams for assigned clients
• develop scopes of service, proposals, statements of work, and project agreements
• manage deliverables, timelines, budgets, and quality
• oversee program financial management and reporting
• lead client meetings and presentations
• develop client relationships and satisfaction
• pursue account growth and new business opportunities
• coordinate RFPs and proposals.

What we're looking for

Skills & competencies

account director

west chester pa

synchrony group

account management

medical communications

pharmaceutical marketing

client relationships

cross-functional leadership

business development

strategic planning

paid time off

health insurance

401(k) match

no visa sponsorship

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• health insurance
• family leave
• 401(k) plan with employer matching.

Why this role

Requires a bachelor’s degree, at least five years of account services experience in pharmaceutical marketing or medical communications, and a history of managing more than $3 million in annual fees in the industry or agency setting. Travel may be required as client needs require; the employer does not provide visa sponsorship.

About the employer

Synchrony Group is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.