Client Care Representative — Electrical Service Dispatch

Job overview

The Client Care Representative — Electrical Service Dispatch role is onsite in Raleigh, NC. The posting lists pay of $22.50–$28.50 per hour. The role supports Mister Sparky’s electrical service team by answering client calls and helping supervise and dispatch scheduled service and maintenance calls. The representative helps clients receive timely, accurate service information and supports appointment scheduling and follow-up. The position contributes to the customer’s first impression and helps the service operation address call volume and appointment needs.

What you'll do

• Answer incoming client calls using the approved greeting and script, aiming to answer before the third ring.
• Notify clients when an electrician will miss the scheduled arrival window and call agreement membership clients to book service appointments when repair calls fall short.

What we're looking for

Skills & competencies

client care representative

customer service

electrical services

call handling

service dispatch

appointment scheduling

raleigh nc

mister sparky

$22.50–$28.50/hr

bonus based on performance

401(k) match

paid time off

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, performance-based bonuses, flexible schedule, and paid time off.

Why this role

The posting notes that restaurant servers, waitstaff, and bartenders may be a good fit based on their people skills; bonuses are offered in addition to hourly pay.

About the employer

Mister Sparky of Raleigh, NC is hiring for this role. Industry: Electrical Contractors and Other Wiring Installation Contractors. Sector: 23.