PBX Operator — PM and Overnight Shifts

Job overview

The PBX Operator role is onsite in Las Vegas, NV, with PM and overnight shifts indicated in the title. Compensation is not specified. The role supports resort owners, guests, departments, and personnel by handling information requests and coordinating service responses. The operator routes calls and requests to the appropriate people and departments, tracks follow-up, and helps resolve guest-related issues promptly. This work supports guest satisfaction and coordination across resort operations.

What you'll do

• Handle inbound information and service requests
• distribute calls to individuals and departments
• track calls and requests and follow up on concerns
• communicate room anomalies
• coordinate communications by phone or radio
• provide clerical and front desk support
• maintain registration records
• and log incoming and outgoing mail and parcels.

What we're looking for

Skills & competencies

pbx operator

pm shift

overnight shift

las vegas nv

holiday inn club vacations

guest services

telephone switchboard

call routing

resort operations

customer service

front desk support

hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and prescription coverage
• employee assistance program
• 401(k) with company match
• paid time off
• discounted hospitality stays
• tuition assistance
• and growth opportunities.

Why this role

May be required to work at the Front Desk as needed. The posting requires at least one year of hospitality or guest-services customer-service experience.

About the employer

Holiday Inn Club Vacations is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.