Front Desk Receptionist

Job overview

The Front Desk Receptionist role is onsite in Southfield, MI. Compensation is not specified. Michigan Orthopaedic Surgeons is an orthopaedic team focused on patient care, education, innovation, and research. The receptionist supports a smooth patient visit from check-in through check-out by managing registration, insurance details, payments, and follow-up scheduling. Accurate records and clear communication help patients and clinical teams navigate clinic operations efficiently.

What you'll do

• Welcome patients
• verify and update demographic, insurance, emergency contact, and registration information
• enter forms into the EHR
• verify insurance and resolve discrepancies
• collect copays and balances
• complete check-out and schedule follow-up appointments
• provide visit documents and instructions
• make outbound patient calls
• communicate with physicians and clinical staff
• protect patient confidentiality and follow HIPAA requirements.

What we're looking for

Skills & competencies

front desk receptionist

southfield mi

michigan orthopaedic surgeons

full-time

onsite

patient registration

insurance verification

appointment scheduling

patient payments

ehr

hipaa

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary and benefits are mentioned, but specific benefits are not detailed in the posting.

Why this role

Requires a high school diploma or GED and at least two years of customer service experience; medical office experience and EHR familiarity are preferred.

About the employer

Michigan Orthopaedic Surgeons PLLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.