Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Albuquerque, NM; the posting lists $19–$21 per hour. Lanell Anderson - State Farm Agent seeks to support business growth through customer service and value-based conversations. The representative handles customer questions and office needs while helping customers understand insurance options. The role supports the agency by scheduling appointments, directing inquiries, and providing prompt, accurate follow-up.

What you'll do

• Respond to billing inquiries, clarify insurance availability, assist with claim submissions, and handle general office duties.
• Use a customer-focused needs review to educate customers about insurance options, schedule agent appointments, identify customer needs, and direct inquiries to the appropriate person.

What we're looking for

Skills & competencies

customer service representative

insurance

customer support

billing inquiries

claims

appointment scheduling

insurance options

albuquerque nm

lanell anderson state farm agent

$19–$21/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule, paid time off, training and development, and advancement potential within the agency.

About the employer

Lanell Anderson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.