Customer Support Representative — Brokerage Services

Job overview

The Customer Support Representative — Brokerage Services role is onsite in Columbus, OH, with compensation of $19.17 per hour. The posting describes a six-month contract. The role supports brokerage clients with service inquiries about brokerage accounts and related products. The representative handles incoming calls and provides accurate, efficient assistance while meeting department performance metrics. The role helps clients use brokerage cash management products, online services, and mobile applications and responds to general account or financial inquiries.

What you'll do

• Handle incoming phone calls about brokerage accounts and service inquiries
• provide support for brokerage cash management products and services, the brokerage client website and mobile app, and general account or financial inquiries
• respond accurately and efficiently while meeting department performance metrics
• multitask and adapt in a fast-paced, team-oriented financial service center.

What we're looking for

Skills & competencies

customer support representative

brokerage services

onsite

columbus oh

veterans sourcing group

$19.17/hr

incoming calls

cash management

online brokerage

mobile app support

financial services

Work arrangement

• Weekend coverage required

Why this role

The posting prefers candidates with either a college degree or previous contact center experience and emphasizes professionalism, career focus, and commitment to client service.

About the employer

Veterans Sourcing Group is hiring for this role. Industry: International, Secondary Market, and All Other Nondepository Credit Intermediation. Sector: 52.