Help Desk Technician II

Job overview

The Help Desk Technician II role is in person in Englewood, CO. The annual salary range is $55,000–$65,000. Automated Business Technologies provides IT support for client networks and systems. The technician troubleshoots and maintains client networks, servers, computers, software, and hardware, resolving user issues and supporting IT projects. The role helps keep client systems reliable and secure through technical support, administration, and collaboration with the IT team.

What you'll do

• Provide technical support and troubleshooting for networks, servers, computer systems, software, and hardware
• install, configure, and maintain IT systems and applications
• support client networks and software systems
• respond to user inquiries and resolve technical issues
• perform LAN/WAN/SDWAN administration and troubleshooting
• analyze system logs and reports
• collaborate on IT projects
• follow IT security policies and procedures.

What we're looking for

Skills & competencies

help desk technician ii

englewood co

automated business technologies

it support

network troubleshooting

windows

active directory

lan/wan

server support

monday–friday

$55,000–$65,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, retirement plans, flexible paid time off, and professional development opportunities
• listed benefits include 401(k), dental, health, life insurance, paid time off, and professional development assistance.

Why this role

Requires five years of help desk experience and five years of Windows experience; an eight-hour shift, Monday–Friday. CCNP, CompTIA A+, Network+, MCP, and Meraki experience are listed as pluses.

About the employer

Automated Business Products Co is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.