Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member is an onsite, full-time role in Selbyville, DE. The posting lists a salary range of $40,000–$60,000 per year. The role supports the clients and community members served by Billy Reese’s State Farm agency. The representative responds to customer inquiries, assists with policy updates, and follows up on claims. By maintaining accurate interaction records and coordinating with agency colleagues, the role helps deliver client experiences that support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

selbyville de

state farm agent

insurance

policy information

policy updates

claims follow-up

customer records

$40k–$60k/year

licensing paid

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing
• 401(k)
• performance bonus
• health insurance
• paid time off
• flexible schedule
• advancement opportunities
• training and development.

Why this role

The posting prefers previous customer service experience and bilingual Spanish skills. Licensing is paid by the agency, and the posting describes training and development and advancement opportunities.

About the employer

Billy Reese - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.