Senior Application/Infrastructure Support Engineer

Job overview

The Senior Application/Infrastructure Support Engineer position is 100% remote within the United States, excluding candidates from CA, CO, IL, MN, NJ, NY, OR, and WA; compensation is $85,389–$116,975 per year. The role supports the Department of Veterans Affairs. The engineer provides operational support for complex cloud applications and production systems, resolving outages and user issues while maintaining infrastructure, security, and system reliability. The work contributes to stable, compliant operations through troubleshooting, documentation, automation, and coordination with development, operations, security, and customer teams.

What you'll do

• Support complex cloud application systems
• detect, document, report, and resolve outages
• respond to user hardware and software issues
• maintain and install computing infrastructure
• track system assets
• ensure compliance with VA standards and security policies
• document processes and provide training
• collaborate with development, operations, and security teams
• provide on-call production support as required.

What we're looking for

Skills & competencies

senior engineer

application support

infrastructure support

remote us

veterans affairs

cloud systems

aws

azure

linux

windows

python

public trust mbi

$85,389–$116,975/year

Work arrangement

• Weekend coverage required

Why this role

Requires 8+ years of systems engineering or related experience, 3+ years of SQL query and monitoring experience, U.S. citizenship, and ability to possess or qualify for Public Trust (MBI).

About the employer

Syms Strategic Group, LLC (SSG) is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.