Customer Relations Representative – State Farm Agent Team Member

Job overview

Customer Relations Representative – State Farm Agent Team Member is an onsite role in Orlando, FL. Compensation is $55,000–$75,000 per year. The role supports Cortney Tidwell’s State Farm agency, which serves the Orlando community and builds relationships with local people and businesses. The representative manages customer inquiries, resolves issues, maintains records, and supports retention efforts. By coordinating with other departments and anticipating customer needs, the role contributes to customer satisfaction and agency growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

orlando fl

cortney tidwell

insurance agency

customer inquiries

issue resolution

customer records

retention

$55k–$75k/year

license reimbursement

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance bonus
• flexible schedule
• advancement opportunity
• paid time off
• training and development.

Why this role

The agency describes a supportive, family-oriented office culture and offers license reimbursement, training and development, paid time off, and advancement opportunities.

About the employer

Cortney Tidwell - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.