Patient Coordinator

Job overview

The Patient Coordinator role is onsite in Cottage Grove, WI. Compensation is not specified. First Choice Dental emphasizes professional excellence and exceptional patient care in a modern, patient-centered environment. The coordinator supports a welcoming and organized patient experience while keeping front-office operations running smoothly. The role connects patients with the clinical team through scheduling, communication, insurance and payment support, accurate records, and follow-up.

What you'll do

• Welcome patients
• manage appointment scheduling, confirmations, and patient flow
• answer phones and respond to questions
• verify insurance benefits and explain treatment estimates and payment options
• maintain patient records
• support efficient front-office operations
• handle concerns with empathy and discretion
• assist with retention, follow-up, and reactivation
• and maintain HIPAA compliance and confidentiality.

What we're looking for

Skills & competencies

patient coordinator

cottage grove wi

first choice dental

full-time

onsite

dental office

patient scheduling

front office

insurance verification

patient records

hipaa

customer service

patient experience

growth opportunities

Work arrangement

• Weekend coverage required

Why this role

The posting describes the position as Patient Coordinator/Manager in Training. Previous dental, healthcare, hospitality, or customer service experience is preferred.

About the employer

First Choice Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.