Receptionist – State Farm Agent Team Member

Job overview

The Receptionist – State Farm Agent Team Member works onsite in Jackson, MS, full time. Compensation is $40,000–$55,000 per year. The role supports customer service at Zack Jordan’s State Farm agency.

What you'll do

• Engage with customers by phone, email, and chat
• assist with policy inquiries, updates, and claims
• use digital tools to connect with customers
• collaborate with the team to resolve issues
• and identify opportunities to improve customer satisfaction.

What we're looking for

Skills & competencies

receptionist

customer service

insurance

policy inquiries

claims

digital communication

jackson ms

zack jordan state farm agent

full-time

$40k-$55k per year

training provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Free food and snacks, free uniforms, advancement opportunity, paid time off, signing bonus, training and development, performance bonus, company parties, and flexible schedule.

Why this role

Previous customer service experience is a plus but is not required; the role includes willingness to obtain relevant insurance licenses, with training provided.

About the employer

Zack Jordan - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.