Customer Care and Billing (CC&B) IT Lead

Job overview

The Customer Care and Billing (CC&B) IT Lead role is onsite in Pomona, CA. Compensation is not specified. The lead supports Essel’s Customer Care and Billing system, which the posting describes as critical to the organization. The role keeps the CC&B system operating effectively by coordinating system support, configuration, upgrades, enhancements, and troubleshooting. It also provides technical guidance to end users and collaborates with business stakeholders, developers, and IT support staff.

What you'll do

• Manage and support the CC&B system
• collaborate with business stakeholders, developers, and IT support staff
• lead system upgrades and enhancements
• troubleshoot system issues
• provide technical guidance and support to end users
• configure and maintain the system.

What we're looking for

Skills & competencies

customer care and billing

cc&b it lead

full-time

pomona ca

essel

oracle utilities

system configuration

system upgrades

troubleshooting

technical support

software development kit

utility billing

Work arrangement

• Weekend coverage required

Why this role

The posting seeks experience with Oracle Utilities products, the Oracle CC&B Software Development Kit, and at least one implementation and one upgrade.

About the employer

Essel is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.