Customer Service Manager

Job overview

The Customer Service Manager role is onsite in Murfreesboro, TN. Compensation is not specified. CubeSmart operates self-storage facilities and describes its culture as focused on investing in teammates and providing opportunities to grow. The role manages customer service and property operations at a self-storage location. It supports customer relationships and sales while overseeing leasing, payments, facility upkeep, invoices, inventory, and daily operational tasks.

What you'll do

• Develop customer relationships and identify self-storage needs
• provide face-to-face service
• meet monthly sales goals
• conduct property walks and lock checks
• rent storage spaces and merchandise
• manage leasing and payments
• complete bank deposits and courtesy calls
• review invoices, reports, and auction processes
• oversee expenses, supplies, and inventory
• maintain the facility.

What we're looking for

Skills & competencies

customer service manager

murfreesboro tn

cubesmart

self-storage

store operations

customer relationships

leasing

sales goals

property maintenance

inventory management

saturday availability

primarily daytime hours

pto

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 401(k) match
• medical plans
• employer contribution to a Health Savings Account up to $1,200 for a family
• growth and advancement opportunities.

Why this role

Primarily daytime hours; potential for Sundays off, though some locations may require Sunday hours; Saturday availability required; personal vehicle, valid driver’s license, and current insurance required.

About the employer

Cubesmart is hiring for this role. Industry: Lessors of Miniwarehouses and Self-Storage Units. Sector: 53.