Guest Experience Expert

Job overview

The Guest Experience Expert is an onsite role based in Sunny Isles Beach, FL. Compensation is not specified, and this position supports the Rooms & Guest Services Operations department at Marriott International, Inc. This role is responsible for delivering a memorable guest experience by guiding guests through their stay. The expert handles operational needs, addresses guest requests, and shares local highlights to ensure transactions feel like part of the overall guest experience.

What you'll do

• Process operational needs
• address guest requests
• complete reports
• share local area highlights
• maintain a safe work environment
• follow company policies
• maintain professional appearance and communication
• move, lift, and carry objects up to 10 pounds.

What we're looking for

Skills & competencies

full-time

day shift

sunny isles beach fl

marriott

guest experience

guest services

onsite

hospitality

overnight shift

Work arrangement

• Weekend coverage required

Why this role

Overnight shift preferred

About the employer

Marriott International, Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.