Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Spokane, WA, and full-time. Pay is $50,000–$75,000 per year. The agency describes community involvement and offers a family-oriented team environment focused on work-life balance. The representative supports agency growth by resolving customer inquiries, helping with policy updates and claims, and maintaining accurate interaction records. The role helps customers receive responsive service while coordinating with other agency team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

spokane wa

insurance

policy information

policy changes

claims follow-up

customer records

$50k–$75k

401(k)

health insurance

dental insurance

vision insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, dental, health and vision insurance, paid time off, training and development, and advancement opportunities.

About the employer

James Bowman - State Farm Agent is hiring for this role. Industry: Other Direct Insurance (except Life, Health, and Medical) Carriers. Sector: 52.