Front Desk Attendant

Job overview

The Front Desk Attendant role is onsite in Hyannis, MA; compensation is described as competitive pay, with no numeric amount specified. The position is part of a hotel team focused on welcoming visitors to Cape Cod and supporting guest satisfaction. The attendant manages guest arrivals and departures, responds to questions and requests, and coordinates with housekeeping and maintenance to help ensure a smooth stay.

What you'll do

• Welcome guests
• manage check-in and check-out
• answer calls and inquiries
• assist with reservations, room assignments, amenities, and local information
• address guest concerns
• process payments and maintain records
• coordinate with housekeeping and maintenance
• monitor room availability
• maintain the front desk and lobby
• complete reports and data entry.

What we're looking for

Skills & competencies

full-time

hyannis ma

anchor in

front desk

guest services

hotel

check-in

reservations

customer service

health insurance

paid time off

employee hotel discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance for eligible employees
• paid time off and holiday pay
• employee hotel discounts
• advancement opportunities.

Why this role

High school diploma or equivalent required; hotel, hospitality, guest services, or customer service experience is preferred.

About the employer

ANCHOR IN is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.