Operations Associate, Jackpocket
Employment type
Full-time
Work setting
On-site
Location
Chelsea, NY
Schedule
Day shift
Posted
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Job overview
The Operations Associate, Jackpocket, is an onsite role based in Chelsea, NY. Compensation is not specified beyond the hourly rate of 17.00 USD, and this position supports the digital lottery courier product team at DraftKings. This role exists to manage the end-to-end customer lottery ticket order and redemption process within a fulfillment center. The associate ensures operational accuracy, maintains system data, and supports equipment functionality to provide a seamless experience for customers.
What you'll do
- Manage and process customer lottery ticket orders and redemptions
- update systems with real-time order statuses
- streamline workflows to meet deadlines
- maintain printing and scanning equipment
- support various operational projects.
What we're looking for
- Skills & competencies
- full-timeday shiftchelsea nydraftkingsoperationslotteryfulfillmentcustomer serviceweekend workonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Benefits as applicable
About the employer
DraftKings is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.
Additional details
- Industry sector
- 71
- Industry
- All Other Amusement and Recreation Industries
- Occupation code
- 43-4051.00
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Listing ID: d146af74-e447-434f-a967-38bbe2df9f42