Engineering Manager, AI Concierge

Job overview

The Engineering Manager, AI Concierge role is listed in New York, NY, and the posting does not specify a work arrangement. The stated U.S. base salary range is $164,250 to $219,000 per year. The role supports Playlist’s AI Concierge product, a front-desk assistant for fitness and wellness businesses. The manager leads the engineering team responsible for expanding AI Concierge across Playlist brands, strengthening integrations, and improving reliability and reasoning. The role sets technical direction, supports team development, partners with product, data, and applied AI teams, and establishes quality practices for a production system used in client communications and bookings.

What you'll do

• Lead and scale the AI Concierge engineering team
• recruit, onboard, mentor, and manage performance
• set technical direction and make architectural decisions
• partner with product, data, and applied AI teams
• own evaluation and monitoring practices
• contribute to engineering-wide practices and standards.

What we're looking for

Skills & competencies

engineering manager

ai concierge

applied ai

generative ai

saas

python

react

typescript

aws

new york ny

mindbody

playlist

salary $164,250-$219,000

Work arrangement

• Weekend coverage required

Benefits & perks

• The total compensation package may include a performance bonus, benefits, and/or other applicable incentive compensation plans.

Why this role

Leads a shared AI product across Playlist brands, including Mindbody, ClassPass, Booker, and EGYM; hands-on technical leadership is expected.

About the employer

Mindbody is hiring for this role. Industry: Software Publishers. Sector: 51.