Scheduling Specialist

Job overview

The Scheduling Specialist role is onsite in Mena, AR, and pays $15 per hour. Healthy Connections is a Federally Qualified Health Center serving Arkansas communities and working to make healthcare accessible. The specialist handles patient calls and coordinates appointments across the organization’s clinics. Accurate scheduling, information gathering, and routing of clinical or billing questions help patients access care and support a consistent patient experience.

What you'll do

• Handle inbound calls from new and returning patients
• schedule appointments in the electronic medical records system
• use patient-engagement tools
• collect insurance and demographic information
• route clinical and billing inquiries
• coordinate appointment changes, cancellations, and follow-ups
• review provider and service updates
• work with leadership on scheduling benchmarks and patient experience goals.

What we're looking for

Skills & competencies

scheduling specialist

mena ar

healthy connections

patient scheduling

inbound calls

electronic medical records

emds

phreesia

updox

four-day workweek

40 hours

$15 per hour

Work arrangement

• Weekend coverage required

Why this role

The role has a four-day, 40-hour workweek and includes training on eMDs, Phreesia, and Updox.

About the employer

Healthy Connections is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.