Front Desk Supervisor

Job overview

The Front Desk Supervisor role is onsite in Town of New Castle, NH. Compensation is not specified; the posting describes a competitive hourly wage. The supervisor supports Wentworth by the Sea’s guest services and front desk team. This role leads front desk operations and helps create a welcoming guest experience. It handles check-ins and check-outs, guest payments and requests, administrative duties, and team training and coaching, while coordinating with other departments.

What you'll do

• Welcome guests
• recognize repeat and VIP guests
• administer check-ins and check-outs
• train, coach, and assign front desk staff
• provide guest services
• assign rooms
• handle administrative duties, mail, messages, and payments
• coordinate with bell service and other departments
• provide guests with information and accommodate requests.

What we're looking for

Skills & competencies

front desk supervisor

town of new castle nh

wentworth by the sea

guest services

hotel operations

check-in

check-out

team leadership

guest payments

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental, vision, life, hospital indemnity, accident and short-term disability insurance
• paid time off
• holiday pay
• employee assistance program
• hotel room discounts
• shift meal.

Why this role

The posting lists a substantial benefits program, including insurance, paid time off, holiday pay, hotel room discounts, and a shift meal.

About the employer

Wentworth By the Sea is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.