Guest Services Agent

Job overview

The Guest Services Agent position is onsite in Waco, TX, with compensation of $13–$16 per hour. Bridge Hotel Partners’ hotel operations team relies on this role to welcome guests and support a positive stay. The agent manages check-ins and check-outs, responds to inquiries, processes payments, and addresses guest concerns. Accurate records and coordination with teammates help maintain a smooth, inviting hotel experience.

What you'll do

• Welcome guests and support check-in and check-out
• respond to inquiries with accurate information and solutions
• handle guest payments accurately and confidentially
• address and resolve guest concerns
• collaborate with team members
• maintain records of guest interactions and transactions
• and assist with guest requests and special arrangements.

What we're looking for

Skills & competencies

guest services agent

hospitality

hotel operations

guest check-in

guest check-out

guest inquiries

payment processing

guest relations

waco tx

bridge hotel partners

part-time opportunity

$13–$16/hour

Work arrangement

• Weekend coverage required

Why this role

The posting describes part-time and full-time opportunities and seeks customer service or hospitality experience. Familiarity with hotel management software is helpful, or candidates should be willing to learn new systems.

About the employer

Bridge Hotel Partners LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.