Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Nederland, TX, with performance-based earnings stated at $40,000–$100,000+ per year. The position is with Philpott Toyota, part of Sonic Automotive, a large automotive dealer group. The advisor serves as the link between customers and service technicians, helping ensure vehicles are diagnosed, serviced, and repaired on time. The role manages customer communication and approvals, coordinates service work, maintains records, and supports customer satisfaction throughout the repair process.

What you'll do

• Greet customers
• document vehicle concerns
• explain recommended services and repairs
• communicate estimated costs and obtain approvals
• schedule appointments and manage service bay availability
• coordinate with technicians
• update customers on repair status and timelines
• maintain service records
• prepare and explain invoices
• process payments
• follow up after service
• resolve customer concerns
• provide maintenance schedule information.

What we're looking for

Skills & competencies

full-time

automotive service advisor

customer service

service department

vehicle repairs

dealership

nederland tx

sonic automotive

$40k–$100k+ per year

commission

sundays off

saturday availability

medical insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• paid time off
• employee pricing on purchases and leases
• gym membership options
• travel deals
• career growth.

Why this role

Performance-based draw and commission; Sundays always off; Saturday availability required; one or more years of dealership service-advisor experience required.

About the employer

Sonic Automotive is hiring for this role. Industry: New Car Dealers. Sector: 44.