Ford Service Advisor

Job overview

The Ford Service Advisor role is onsite in Elizabethton, TN. Compensation is described as a competitive base salary plus performance commission; numeric pay is not specified. The role supports Elizabethton Ford’s service department, which provides vehicle maintenance and repair services to the community. The advisor serves as the link between customers and technicians, helping customers understand recommended maintenance and repairs while keeping repair orders and communication current. The role contributes to customer satisfaction and timely vehicle delivery through clear service guidance and workflow coordination.

What you'll do

• Greet customers and listen to vehicle concerns
• review vehicle history and advise on maintenance and repairs
• explain recommended work
• act as liaison between customers and technicians
• maintain accurate, updated repair orders
• and support clear communication and timely vehicle delivery.

What we're looking for

Skills & competencies

ford service advisor

elizabethton tn

elizabethton ford

automotive service

customer relations

repair orders

vehicle maintenance

consultative selling

technician coordination

customer satisfaction

commission compensation

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance options
• 401(k) with company match
• factory training
• and advancement opportunities.

Why this role

Compensation includes a base salary and performance commission; Ford dealership experience is a plus.

About the employer

Elizabethton Ford is hiring for this role. Industry: General Automotive Repair. Sector: 81.