Long-Term Care Ombudsman

Job overview

The Long-Term Care Ombudsman is a full-time local role serving Ingham, Eaton, and Clinton counties, Michigan. The office portion may be performed remotely or through a hybrid arrangement, with optional office space in Lansing; candidates must live in the service counties or nearby adjacent counties. The annual salary starts at $53,000, depending on experience. The Michigan Elder Justice Initiative advocates for low-income older adults and people with disabilities on long-term care, healthcare, benefits, elder abuse, and individual rights. The ombudsman advocates for residents of licensed nursing homes, homes for the aged, and adult foster care homes. Through facility visits, resident interviews, rights education, negotiation, and collaboration with legal and state ombudsman staff, the role helps address resident concerns and support residents and families.

What you'll do

• Make routine facility visits
• interview residents
• provide information about long-term care and residents’ rights
• negotiate with facility staff regarding resident concerns
• support resident and family councils
• collaborate with legal and state ombudsman staff
• maintain case documentation
• participate in ongoing training
• coordinate activities with other Lansing-area ombudsmen.

What we're looking for

Skills & competencies

long-term care ombudsman

full-time

ingham county mi

eaton county mi

clinton county mi

lansing mi

michigan advocacy program

resident advocacy

residents’ rights

facility visits

long-term care

hybrid option

remote office work

starting salary $53k

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, dental, life, short- and long-term disability insurance, flexible spending accounts, optional $1,500 payout for applicants who do not need health benefits, three weeks’ paid vacation, 15 paid holidays, 401(k) with employer match after six months for eligible staff, and Public Service Loan Forgiveness qualifying-employer status.

Why this role

Candidates must reside in Ingham, Eaton, or Clinton counties or nearby adjacent counties. New hires undergo rigorous training and supervised field work and must be designated by the State Ombudsman after satisfactory completion.

About the employer

Michigan Advocacy Program is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.