IT Support Specialist

Job overview

The IT Support Specialist works from NetVendor’s Tualatin, OR office, starting at 5 a.m. The first 90 days are in-office; a hybrid schedule of three onsite days and two remote days may be available afterward with manager approval. Compensation is not specified. NetVendor provides software that helps property management professionals manage vendor relationships and maintenance operations. The specialist keeps employees connected to the technology they need by resolving support issues, maintaining company systems and assets, and provisioning equipment and access for new employees. The role also contributes to security-policy documentation and technology projects that improve the efficiency and modernization of the IT department.

What you'll do

• Provide technical support through tickets, chat, remote sessions, and occasional phone calls
• resolve hardware, software, peripheral, and networking issues
• install, configure, test, maintain, monitor, and troubleshoot Windows servers, Windows and Mac workstations, network devices, firmware, and software
• procure, configure, and deploy workstations
• maintain technology inventory
• evaluate and implement new technologies
• assist with monitoring third-party IT vendors
• document adherence to information security policies for audits
• provide onsite IT coverage.

What we're looking for

Skills & competencies

it support specialist

tualatin or

netvendor

full-time

hybrid option after 90 days

5 a.m. start

help desk

windows

macos

networking

information security

hardware and software support

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• HSA, FSA, and DCFSA
• short- and long-term disability
• basic life insurance
• paid time off
• seven paid holidays and one floating holiday
• maternity leave
• 401(k) with company match
• employee assistance program.

Why this role

Starts at 5 a.m.; first 90 days are in-office, with a possible hybrid schedule afterward subject to manager approval; requires 3–5 years of IT or technical experience.

About the employer

NetVendor is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.