Bank Teller / Customer Service Representative

Job overview

The Bank Teller / Customer Service Representative role is in-office in Rapid City, South Dakota. Compensation is not specified. First National is a family-owned community bank focused on supporting the financial goals of individuals and businesses in its communities. The teller processes routine transactions accurately, responds to customer needs, and introduces relevant bank products and services. The role contributes to customer satisfaction and growth while following procedures and managing transaction risk.

What you'll do

• Process checks, deposits, loan payments, and withdrawals within established guidelines
• assess customer needs and introduce products and services
• make referrals and cross-sell
• build customer trust and satisfaction
• comply with regulatory requirements
• detect potential fraud and manage transaction risk
• resolve customer issues and provide information.

What we're looking for

Skills & competencies

bank teller

customer service

banking

cash transactions

deposits

withdrawals

customer relationships

product referrals

fraud prevention

rapid city sd

first national

health insurance

dental insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid vacation, sick, and holiday time
• 6% 401(k) match.

Why this role

Family-owned bank combining local decision-making with community involvement.

About the employer

First National_Pierre is hiring for this role. Industry: Commercial Banking. Sector: 52.