Service Advisor

Job overview

The Service Advisor role is onsite in Toledo, OH, at the Lexus of Toledo service department. Compensation is not specified; the posting describes wages as custom and competitive. The department serves luxury automobile customers. As the first point of contact in the service lane, the advisor helps customers understand vehicle needs and repair costs, coordinates work with the service team, and supports customer satisfaction and repeat business.

What you'll do

• Greet customers
• collect customer and vehicle information
• document reported symptoms
• recommend maintenance based on vehicle age, mileage, and history
• prepare labor and parts estimates
• establish follow-up times
• monitor vehicle progress and update customers
• reconcile invoices with completed work
• explain repairs and charges
• process payments
• maintain positive customer relationships.

What we're looking for

Skills & competencies

full-time

service advisor

automotive service

customer relations

repair estimates

service department

toledo oh

jim white toyota

customer satisfaction

factory-paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with percentage match
• paid vacation and holidays
• uniforms
• factory-paid training
• employee purchase plan.

Why this role

The posting identifies Reynolds and Reynolds computer experience as a plus and offers continued factory-paid training.

About the employer

Jim White Toyota is hiring for this role. Industry: New Car Dealers. Sector: 44.